Frequently asked questions

How inkwise.club moderates reviews, protects your anonymity, and verifies tenancies. Still stuck? Read how it works.

About inkwise.club

Beta — what to expect

Is this legal?

Privacy & data

Tenancy agreements & verification

Writing & publishing reviews

Moderation & trust

Didn't find what you were looking for? Read how Inkwise works or leave an enquiry via the feedback form (the "Share feedback" button in the navigation).

About inkwise.club

What is inkwise.club?

Why did we build Inkwise?

How is Inkwise different from a Telegram group or Reddit thread?

Is it free to use?

Beta — what to expect

What does the Beta label mean?

Is my data safe during beta?

How do I report a bug or suggest a feature?

Is this legal?

Is it legal to publish reviews about my landlord in Singapore?

Does my tenancy agreement's confidentiality clause stop me from reviewing?

What about the Personal Data Protection Act (PDPA)?

I'm not a lawyer — how do I write a safe review?

Privacy & data

Will my landlord know I left a review?

How do I delete my account and data?

Tenancy agreements & verification

What documents do you accept for verification?

Do I need to upload a document?

Do you verify every reviewer?

What does the "Verified" badge actually mean?

Why does each verified review need its own document?

What information do you actually read from the document?

Where is my document stored?

What if my document is rejected?

Writing & publishing reviews

Are reviews anonymous?

Why can I only submit a review after my tenancy ends?

Why are reviews at the building level and not the specific unit?

Can I review the building and its facilities, not just the landlord?

How long does a review take to appear?

Why was my review flagged or rejected?

Can I edit or delete my review later?

What if my landlord retaliates after I leave a review?

Moderation & trust

How does Inkwise moderate reviews?

What kinds of reviews are NOT allowed?

What happens if a published review later violates guidelines?

Do you publish landlord names or contact details?